Total Quality Management (TQM) consists of organization-wide efforts to instill a climate in which an organization continuously improves its ability to deliver high-quality products and services to customers.
The Total Quality Management certification, developed exclusively for the Management and Strategy Institute, is designed to give the student a strong understanding of TQM and how to apply it in a professional work environment.
The program covers all basic TQM principles and gives the student a solid understanding of TQM and how it is implemented in a business environment.
Course of Study [.pdf] | Sales Brochure [.pdf]
No, the TQM training course includes all training material need to pass the test. The price includes training material and the exam.
Total Quality Management Professionals must function at a high level within an organization. A TQM practitioner must have a solid understanding of the related principles so that they can properly analyze waste components and create a value stream. This test is open book, however it is also timed, so you will not have much time to look up answers to questions. It is very important that you study and understand the material prior to taking the test or you will not pass.
The Total Quality Management certification is a high-level certification. This professional development course was designed to teach someone with little knowledge of TQM principals the basic skills needed to function as a TQM professional within your organization. Many executive jobs today require that their employees have at least a basic understanding of Total Quality Management. For an example, click on this [Job Search] link to see how many positions mention the words “Total Quality Management”.
The training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you’re ready. You have 1 year from the date of purchase to complete the course.
No, the test for the Total Quality Management certification is not proctored. It is timed, with a limit of 2 hours. You may take the test online, from home or work whenever you are ready.
Participants who successfully complete this certification program will receive 30 Professional Competency Units (PCUs) from MSI.
You will be mailed a Certificate Of Completion, as well as a letter of congratulations and two copies of our training verification letters which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing.
Certifications are generally the last item listed under the education section of your resume. List them directly beneath your college information in this format:
Management and Strategy Institute
– Total Quality Management Professional (TQMP)™