Change Management Certification


About Change Management Certification

Change Management is the process of implementing a structured solution to organizations as they go through a change process.  Changes within an organization can be positive or negative, therefore a certified change manager must have an understanding of proper management techniques to ensure it is handled properly.  This is why having a change management certification can be beneficial.

The importance of effective Change Management can’t be understated.  Positive changes to a business can help it be more efficient, less wasteful, and more productive.  Organizational change management is essentially a wide-scale plan that aims to increase individual and organizational effectiveness by making use of behavioral science technology. The purpose of this is to reduce the chances of negative fallout in a business and to put more emphasis on the “people side” of how an organization can change.

Successful Traits of a Certified Change Manager

Gaining your Change Management Certification is one of the first steps to getting started as an organizational change management specialist.  Many change managers will also hold a bachelor’s degree in business management, although this is not a requirement.  A successful change management professional can earn $95,000 or more in the US, so mastering the skills required for this career can be rewarding.

Trait #1, Care and Motivation

To successfully lead an organization through change, you must ensure that everyone in the organization is cared for throughout the process.  Change doesn’t happen automatically; it takes a lot of effort.  During the Change Management Certification process, you’ll learn how to motivate and manage a complex workforce for maximum efficiency.

The world is changing fast.  Companies need to learn and adapt to new trends faster than ever.  This is changing how and where employees work (in the office or work from home) and how products are produced and moved through the supply chain.

Trait #2, Understanding Resistance

People naturally resist change.  Whether fear of losing a job or reorganization, even the most well-organized change manager will encounter pushback to their plan.  This is a natural human reaction to change, and a properly trained change management specialist knows how to deal with this resistance. 

It starts with gaining buy-in from the organization’s leadership.  This is especially important for large organizations with thousands of employees.  If the company leadership is behind the change, they can work within their departments to motivate and inform employees about what is happening.

Trait #3, Resources and Skill Management

A successful change manager must be able to identify skill gaps in their employees and determine if skill training will solve the problem.  If not, a restructuring of departments and personnel may be required to ensure that a change process is successful.

Beyond training, additional resources may also be required.  Strong communication skills will serve a change manager well since they will often be required to interact with all levels of the organization, including top leadership.  Developing a change management plan early in the process will ensure that all stakeholders and key personnel are aware of the change goals.

Digital Badge Awarded Upon Certification:

Additional Information:
Course Syllabus [.pdf] | Sales Brochure [.pdf]

– Online course to prepare for exam.
– MSI Certification exam, completed online.
– Physical Certificate, Physical Transcripts mailed to you (Select Locations)
– Digital Certificate, Digital Badge, Verification Database

No, the Change Management program is designed for someone with a general knowledge of change principles and the training material covers all required information for the exam.

To effect positive change within a corporate organization it is important to have a solid understanding of the related principles.  This test is timed, so you will not be able to look up answers to questions while taking the test.  This exam is designed to make sure you have a strong understanding of change principles and can identify and effect positive change.  We recommend reviewing the Training Material before taking the test.

The Change Management course, by definition, is a mid-level certification.  It is designed to give you a solid understanding of most facets of Change Management.  It does not require a project to complete.  This professional development course was designed to teach someone with little knowledge of Change Management the basic skills needed to function as a Change Management agent within an organization.  Many executive jobs today require that their employees have at least a basic understanding of Change Management.  For an example, click on this [Job Search] link to see how many positions mention the words “Change Management”.

The training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you’re ready. You have 1 year from the date of purchase to complete the course.

No, the test for the Change Management Certification is not proctored at this time.  It is timed, with a limit of 2 hours.  You may take the test online, from home or work whenever you are ready.

  • Participants who successfully complete this certification program will receive 30 Professional Competency Units (PCUs) from MSI.
  • Certification qualifies for 30 Continuing Professional Development (CPD) credits.

You will be mailed a Certificate Of Completion, as well as a letter of congratulations and two copies of our training verification letters which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing.

Certifications are generally the last item listed under the education section of your resume.  List them directly beneath your college information in this format:

        Management and Strategy Institute
        – Change Management Specialist (CMS)®