Business Etiquette Certification


  • Online study material to prepare for exam.
  • MSI Certification exam, completed online.
  • Mailing of certificate & transcripts once certified.
  • Digital badge in the MSI verification system.

This certification does not have any prerequisites.  The training material includes all of the course work required to learn the system.  There are books we recommend in the syllabus if you’d like to dig deeper into the subjects, but they are not required for exam preparation.

The study material included with this certification is not designed to make you an expert on all facets of business etiquette.  Instead, this professional development course was designed to teach someone with little knowledge of business etiquette the basic skills needed to function in a business office.  Many corporate jobs today require that their employees have at least a basic understanding of business etiquette, especially if they work with customers.

The etiquette training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you’re ready. You have 1 year from the date of purchase to complete the course.

Yes, MSI offers digital books for those who would like to order additional materials to assist with their studies.  These books are not required, but will help you prepare for the certification exam.

This certification exam is timed with a limit of 1 hour.  The exam is completed online from home or work.  You may take the exam as soon as you are ready, it does not need to be scheduled in advance.  All questions are multiple choice.

You will be mailed a professional certificate and two professional transcripts which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing. 

Participants who successfully complete this certification program will receive:

  • 10 Professional Competency Units (PCUs) from MSI.

You are registering for the Business Etiquette Certified (BEC)™ certification program through the Management and Strategy Institute (MSI).  This certification is exclusive to MSI and you will be certified directly by the Institute upon passing, not a 3rd party certifying or accrediting body.

Certifications are generally the last item listed under the education section of your resume.  List them directly beneath your college information in this format:

        Management and Strategy Institute
        – Business Etiquette Certified (BEC)™