Lean Six Sigma Master Black Belt Certification
Lean Six Sigma Master Black Belt Certified (LSSMBB)™
Training Material & Certification Test

$299.95
Additional Information:
Course Syllabus [.pdf]   |   Sales Brochure [.pdf]
The Lean Six Sigma Master Black Belt Certification, developed exclusively for the Management and Strategy Institute, is designed to give the student a solid understanding of how to lead multiple Six Sigma teams to success.

Master Black Belts typically devote 100% of their time to Six Sigma. They primarily focus on Six Sigma project execution, leading, and supervision of Black Belts who are working on separate projects.

NOTE:  Before taking this program
It is strongly recommended that you hold a valid Six Sigma Black Belt certification (SSBBP, LBBP, LBBH, BBHR, LBBIT, SSBBG) through the Management and Strategy Institute or have the equivalent training or experience from another organization.  You should have a solid understanding of Six Sigma Black Belt principles before attempting this program.  This program does not include training material for lower belt-levels and assumes you have knowledge at a Six Sigma Black belt level.

Is the Master Black Belt Certification Test Difficult?
To function at a high level within Six Sigma it is important for Master Black Belts to have a solid understanding of the related principles.  This test is timed, so you will not be able to look up answers to questions while taking the test.  The training material included with this certification is designed specifically to help you prepare for the exam.  There are several additional books we also recommend in our Course Of Study document.

This certification requires that you pass two tests:
 - Test #1:  Timed, 120 minutes.  Approximately 50 questions
 - Test #2:  Timed, 150 minutes.  Approximately 70 questions

How in-depth is the training?
The Six Sigma Master Black Belt course, by definition, is a high-level certification.  It is designed to give you a solid understanding of most facets of Six Sigma team leadership.  It does not require a project to complete.  This professional development course was designed to teach someone who is already certified, or has experience working as a Six Sigma Black Belt, the skills needed to function as a Master Black Belt on a Six Sigma team.

How long is the training course?
The training course is self-paced. Time to complete and fully comprehend will vary with every individual. It may take several days or weeks of study before you feel comfortable to take the final test. You may take the final exam as soon as you're ready. You have 1 year from the date of purchase to complete the course.

Is there an additional study guide I can order?
Yes, MSI offers several options for those who would like to order a book to assist with their studies.

How is the exam structured?
You must complete and pass two exams to receive your certification.  Both tests are timed.  The first test allows 120 minutes, the second test allows 150 minutes.  You may take the test online from home or work whenever you are ready, it does not need to be scheduled in advance.  All questions are multiple choice.

Who is the certifying body?
You are registering for the Lean Six Sigma Master Black Belt Certified (LSSMBB)™ certification program through the Management and Strategy Institute (MSI).  This certification is exclusive to MSI and you will be certified directly by the Institute upon passing, not a 3rd party certifying or accrediting body.

What will I receive after I pass the test?
You will be mailed a Certificate Of Completion, as well as a letter of congratulations and two copies of our training verification letters which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing. [View Example]

Professional Competency Units (PCU):
Participants who successfully complete this certification program will receive 45 Professional Competency Units (PCUs) from MSI.

How would I list this certification on my resume?
Certifications are generally the last item listed under the education section of your resume.  List them directly beneath your college information in this format:

        Certifications:
        Management and Strategy Institute
        - Lean Six Sigma Master Black Belt (LSSMBB)™
Topics Covered:
1) Strategic Organizational Leadership:
• What Makes a great leader
• Leadership
• Suitable Environments
• Goals
• Circle of Influence
• Tactics
• Strategy and Diplomacy
• Maslow's Hierarchy
• Management Hierarchy
• Introversion
• Extroversion
• Temperament
• Increasing Maturity
• SWOT Analysis
• Working with Others
• Approach / Creativity
• Mind Mapping
• Communication
• How to Coach
• How to Convince
• How to Give Feedback
• Boost your Team
• Encourage
• How to Criticize
• Get Results
• How to Delegate
• Leadership Styles
• Risk Management
2) Project Management:
· Mission
· PM vs Team Leading
· Setting up project objectives
· Identifying scope
· Stakeholders and clients
· Project Planning
· Project life cycles
· Work breakdown structures
· Deliverables
· Estimating time and cost
· Resource allocation
· Setting up Gantt charts
· Networks Risk Management
· Creating contingency plan
· Clients and Stakeholders
· Effective communications
· Influencing key people
· Effective feedback
· Productive meetings
· Boost creativity
· Effective brainstorming
· Meeting frequency
· Project Close
· Stakeholder Acceptance
· Final documentation
· Marketing
· Effective decision making
· Project Progress

3) Voice of the Customer:
· What is VoC
· Focus of VoC
· Effective collecting
· Applying to DMAIC

4) Gage R&R:
· What is Gage R&R
· When is it used
· Understanding Variation
· The Gage Study
· Selecting part samples
· Equipment variation (EV)
· total tolerance (TT)
· Average and Mean Report

5) Root Cause Analysis:

· What is Root Cause?
· Benefits
· standard process
· Importance of the root cause
· When to perform
· “no blame” environment
· Corrective Action
· Problem Solving Process
· 5W2H
· Cause-Effect Diagram
· Corrective Action Plan
· Verification vs. Validation
· The Problem Solving Process
· Examples and Exercises

6) Value Streams:
· What is a Value Stream
· Types of Value Streams
    o 3 enterprise value streams
· History of Value Streams
    o Toyota
· Identifying the Value Stream
· Eight Service Industry Wastes
· Office Process Waste
· Lean Office
· Value Stream Mapping
· flows of information
· Process Data Box
· Objective for Every VS
· Current State
· The Future State
· takt time
· Administrative Mapping
· Implementing Change

7) Design of Experiments (DoE):
· What is DOE?
· Method
    o Model Variables
    o Set Variable Targets
    o Experimental Plan
    o Testing
    o Analysis
· Effects, Replicates
· y = f(x1, x2, x3, …)
· Design variables
· noise variables
· Experimental Plan
· Testing
· Analysis
· Determine ß coefficients
· Replicates

8) Poka Yoke:
· What is Mistake Proofing?
· Everyday Examples
· Effectiveness & ROI
· Error Proofing and SPC
· Inspection Techniques
· Types of Poka Yokes

9) Failure Modes and Effects Analysis (FMEA):
· What is FMEA?
· History
· Benefits, Applications
· Procedure
· Exercise
· Summary

10) Hoshin Kanri:
· Definition of Hoshin Kanri
· History of Hoshin Kanri
· Introduction to Hoshin Kanri
· Implementing Hoshin Kanri
· Initial Considerations
· High Performance Culture
· Critical Behaviors
· Plan Categories
· Business Fundamental Plans
· Measuring Performance
· Breakthrough Performance
· Fundamental Systems
   o Daily Management System
   o Cross-Functional Mngt

11) Kaizen:
· What is Kaizen?
· Identify the Customer
· Types of Waste
· How to Kaizen
· The Kaizen Blitz
· Roadblocks

12) Push vs. Pull:
· Why Pull?
· The Problem of Inventory
· Just In Time
· Kanban
· One Piece Flow
· Standard Work & Takt Time
· Smoothing
· Leveling

13) Statistical Process Control:
· Statistical Process Control
· Variability
· Control Charts
· Process Capability Cp
· Measuring Instruments
· Repeatability

14) Theory of Constraints:
· Introduction to Constraints
· Theory of Constraints
· Drum Buffer Rope
· Issues with TOC
· Measurements
· Financials

15) 5S and Visual Controls:
· What is 5S?
· 5S and Lean Enterprise
· Elements of 5S
· Visual Workplace
· Implementation plan
· Summary

Final Exam #1
Timed, 120 minutes
50 Questions

Final Exam #2
Timed, 150 minutes
70 Questions