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Top Frequently Asked Questions:What if I don't pass my exam?
If you do not pass the exam, you are given 2 additional attempts to pass the exam at no extra cost.
What do I receive after I pass?
You will be mailed a Certificate Of Completion, as well as an official transcript and two distribution copies of that transcript which you can give to employers who request it. The certificate is heavy-stock, cream paper suitable for framing.
Are there prerequisites?
Most MSI certifications do not have prerequisites. Please read the descriptions of each certification which will list any prerequisites.
Is study material included?
All MSI certifications include free study material with the purchase of your certification. This material is specifically designed to help prepare you for the certification exam. All study material is accessed online and is available immediately after signup up for an exam.
Do you have a free program I can try?
Yes! You can register for our FREE Six Sigma White Belt program. This program is designed to take about 20 minutes to complete and will give you a good idea of the "look and feel" of our training material and a certification test.
Still have a question?
- View ALL of our Frequently Asked Questions - Use the fast response form on this page to email us! - Call us at the number listed below |
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Contact Us By Email/Contact Form:
Use the contact form above, or email us at: Service [at] MSIcertified.com |
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Average Response Time During Business Hours:
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Current Average Response Time:
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10 to 20 Minutes
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12 Hours
NOTE: We can answer your questions much faster by using the contact form above. If you have trouble reaching us by phone, please use the form above to email your questions. |
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Management and Strategy Institute, LLC
3947 W. Lincoln Hwy #312 Downingtown, PA 19335 Hours: Monday through Friday, 9am to 5pm EST |
